Emma invests time in building a rapport with the parties prior to the mediation day, allowing them to voice any concerns and be fully involved in planning the mediation. Her considerable experience as a lawyer representing parties to mediation allows her to understand and engage with the parties’ commercial interests and gives her an ability to see all sides of the dispute. This, combined with careful preparation, allows swift and effective progress to be made on the mediation day.
Clients have noted in particular her warm approach and ability to find a way forward
Emma is calm, creative and adaptable, using the mediation process flexibly to overcome barriers to settlement and keep the parties on track. Facilitative and perceptive, she is nevertheless not afraid to ask difficult questions and challenge preconceptions. Her ability to build rapport and her excellent communication skills, combined with a tenacious and proactive approach, allow her to deal with high levels of conflict and entrenched positions, and to defuse difficult dynamics.
Clients have noted in particular her warm approach and ability to find a way forward, achieving settlement in cases where all parties thought this would be impossible.